Standard and Lifetime Product Help and Support Plans/

Free product support for the most recent version of our products is available by email during business hours using the contact form.

• Standard Support Plan is included with all product purchases
• Includes free support by email for current version of products
• Types of support include setup questions, general use questions

Common questions are already answered in the product documentation, Help Center, product help Q&A, videos, product use tutorials and troubleshooting pages.

Product support for all versions of our products is available by phone and email during business hours using the contact form.

• Includes everything in the free Standard Support Plan plus
• Includes support for both current and outdated versions of products
• Includes support by phone
• No renewals required and no expiration date on support plan

This plan is the best choice for those planning on continued use of the product. Examples include needing help writing a new type of proposal, customizing the system, using a product feature or getting back up to speed using the product after having not used it for a while after the Standard Support Plan would have expired.

Add To Cart ($99)

• We do not do your work for you
• Support does not include creating custom content
• We do not offer legal advice
• Product and software version upgrades are not included
• We do not offer technical support for 3rd party software
• We do not login to your computer remotely
• Support may not be available during vacations and major holidays
• Phone support is available during normal business hours when staff is available
• Plans are void for returned or charged back orders
• Plans are not transferable to another party

The 1-Year Product Upgrade Plan is a more cost effective upgrade option for people ordering multiple products. A single upgrade plan will cover all of the products ordered at the same time. For example, if you purchase the Proposal Kit Professional bundle or a combination of multiple other products the one year upgrade plan will cost less over time and ensure you can download updates uninterrupted.

Add To Cart ($39)

The 2-Year Product Upgrade Plan is a more cost effective upgrade option than the 1-Year plan for people ordering multiple products. A single upgrade plan will cover all of the products ordered at the same time. For example, if you purchase the Proposal Kit Professional bundle or a combination of multiple other products the two year upgrade plan will cost less over time and ensure you can download updates uninterrupted.

Add To Cart ($49)