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How to write your Chargeback Reversal Agreement (Stronger)

We include this 1 page template with IT/Software/Hardware Contract Pack and the Proposal Kit Professional. You will get more content and software automation for data merging, managing client documents, and creating proposals with line item quoting with a Contract Pack or the Professional.

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Use the Chargeback Reversal Agreement if you have a customer who charged back a product or service inappropriately. You may need written permission from them to get the chargeback reversed.

This version is worded a bit stronger for cases where the customer violated your return policy and did a chargeback without working with you, etc. The intent is to get their statement in writing to take back to the credit card processor in case the customer is not being cooperative. It is always best to have written authorization up front on charges to avoid having to go back to the customer if problems occur as the credit card companies almost always side with the card holder, even if it is a fraudulent chargeback.
Document Length: 1 Page
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1. Get IT/Software/Hardware Contract Pack or the single template that includes this business contract document.

We include this Chargeback Reversal Agreement (Stronger) in editable Word format that can be customized using your office software.

2. Download and install after ordering.

Once you have ordered and downloaded your template or pack, you will have all the content you need to get started.

3. Customize the contract template with your information.

You can customize the contract document as much as you need. If you get a Contract Pack or Professional Bundle, you can also use the included Wizard software to automate name/address data merging.

Chargeback Reversal Agreement (Stronger)

How do you write a Chargeback Reversal Agreement (Stronger) document?

CREDIT CARD CHARGEBACK REVERSAL AUTHORIZATION.

Case Number:

Transaction Date:

Visa [ ] MasterCard [ ] Discover [ ] American Express [ ] Other:

Note: The merchant, "Company Name" has obtained sufficient tracking information for this transaction and will provide a rebuttal to the credit card issuer. The merchant reserves the right to request further investigation or refer the chargeback to the proper authority should a signature from the customer not be acquired. This transaction chargeback was reported in error.

I (the "Cardholder") agree to the reversal of the chargeback.

Print and Fax this form to:

Company Name Attention: Sales Dept - Fax Fax Number.

Print and mail this form to:

Company Name

City, State Postal Code

Important: Email, Adobe PDF, Email Faxes or other Electronic delivery of this form will NOT be accepted.

The complete Chargeback Reversal Agreement (Stronger) - with the actual formatting and layout - is available as a single template or as part of a library of related templates in a Contract Pack or the Professional Bundle.
Chargeback Reversal Agreement (Stronger)

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Alternate documents are those which may be used instead of this document depending on your situation. Alternate documents may be better suited for projects of different sizes, more specialized projects, and variations on rights.

Alternate Documents

Key Takeaways

  • The Chargeback Reversal Agreement (Stronger) is available as a ready-to-edit template.
  • The Contract Packs and Professional Bundle include many related agreements and documents.
  • You can automate financials and data merging into contracts using a Contract Pack or Professional Bundle.
  • You can also create business proposals and integrate your contracts using the Professional Bundle.
  • There are no ongoing subscription fees. You get lifetime unlimited use.

How to Build a Legal Contract with Proposal Kit

This video illustrates how to create a legal contract using the Proposal Pack Wizard software. It also shows how to create a proposal with an invoice and contract at the same time.

Frequently Asked Questions

How do I customize the Chargeback Reversal Agreement (Stronger) to fit my business needs?

Customizing the Chargeback Reversal Agreement (Stronger) involves editing the document to include your business details, terms, and conditions. The templates are designed to be flexible, allowing you to insert your company's name, address, and other relevant information. You can modify clauses to reflect your unique business practices and legal requirements.

Is the Chargeback Reversal Agreement (Stronger) compliant with laws and regulations?

The legal contract templates are written by legal professionals and designed to comply with current laws and regulations at the time of their writing. However, laws can vary by jurisdiction and change over time, so it's recommended to have your contract reviewed by a local attorney to ensure it meets all legal requirements specific to your region and industry. Templates are licensed as self-help information and not as legal advice.

Can I use the same Chargeback Reversal Agreement (Stronger) for different clients or projects?

You can use the same Chargeback Reversal Agreement (Stronger) for different clients or projects. The templates are versatile and easily adapted for various scenarios. You will need to update specific details such as client names, project descriptions, and any unique terms for each new agreement to ensure that each contract accurately reflects the particulars of the individual client or project.

What should I do if I encounter a clause or term I don't understand?

If you encounter a clause or term in the Chargeback Reversal Agreement (Stronger) that you need help understanding, you can refer to guidance notes explaining each section's purpose and use. For more complex or unclear terms, it's advisable to consult with a legal professional who can explain the clause and help you determine if any modifications are necessary to suit your specific needs.

How do I ensure that the Chargeback Reversal Agreement (Stronger) is legally binding and enforceable?

To ensure that the Chargeback Reversal Agreement (Stronger) is legally binding and enforceable, follow these steps:

  • Complete all relevant sections: Make sure all blanks are filled in with accurate information.
  • Include all necessary terms and conditions: Ensure that all essential elements, such as payment terms, deliverables, timelines, and responsibilities, are clearly defined.
  • Signatures: Both parties must sign the contract, and it is often recommended that the contract be witnessed or notarized, depending on the legal requirements in your jurisdiction.
  • Consult a legal professional: Before finalizing the Chargeback Reversal Agreement (Stronger), have it reviewed by an attorney to ensure it complies with applicable laws and protects your interests.

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Disclaimers

Proposal Kit, Inc. makes no warranty and accepts no responsibility for the suitability of any materials to the licensee's business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for the results obtained. The information included is not legal advice. Names in use cases have been fictionalized. Your use of the Chargeback Reversal Agreement (Stronger) template and any purchased packages constitutes acceptance and understanding of these disclaimers and terms and conditions.

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