How to write your Chargeback Reversal Agreement (Stronger)
We include this 1 page template with IT/Software/Hardware Contract Pack and the Proposal Kit Professional. You will get more content and software automation for data merging, managing client documents, and creating proposals with line item quoting with a Contract Pack or the Professional.
This version is worded a bit stronger for cases where the customer violated your return policy and did a chargeback without working with you, etc. The intent is to get their statement in writing to take back to the credit card processor in case the customer is not being cooperative. It is always best to have written authorization up front on charges to avoid having to go back to the customer if problems occur as the credit card companies almost always side with the card holder, even if it is a fraudulent chargeback.
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1. Get IT/Software/Hardware Contract Pack or the single template that includes this business contract document.
We include this Chargeback Reversal Agreement (Stronger) in editable Word format that can be customized using your office software.
2. Download and install after ordering.
Once you have ordered and downloaded your template or pack, you will have all the content you need to get started.
3. Customize the contract template with your information.
You can customize the contract document as much as you need. If you get a Contract Pack or Professional Bundle, you can also use the included Wizard software to automate name/address data merging.
How do you write a Chargeback Reversal Agreement (Stronger) document?
CREDIT CARD CHARGEBACK REVERSAL AUTHORIZATION.
Case Number:
Transaction Date:
Visa [ ] MasterCard [ ] Discover [ ] American Express [ ] Other:
Note: The merchant, "Company Name" has obtained sufficient tracking information for this transaction and will provide a rebuttal to the credit card issuer. The merchant reserves the right to request further investigation or refer the chargeback to the proper authority should a signature from the customer not be acquired. This transaction chargeback was reported in error. I (the "Cardholder") agree to the reversal of the chargeback.
Print and Fax this form to:
Company Name Attention: Sales Dept - Fax Fax Number.
Print and mail this form to:
Company Name
City, State Postal Code
Important: Email, Adobe PDF, Email Faxes or other Electronic delivery of this form will NOT be accepted.
Alternate Documents:
Key Takeaways
- The Chargeback Reversal Agreement (Stronger) is available as a ready-to-edit template.
- The Contract Packs and Professional Bundle include many related agreements and documents.
- You can automate financials and data merging into contracts using a Contract Pack or Professional Bundle.
- You can also create business proposals and integrate your contracts using the Professional Bundle.
- There are no ongoing subscription fees. You get lifetime unlimited use.
By Ian Lauder
Disclaimers
Proposal Kit, Inc. makes no warranty and accepts no responsibility for the suitability of any materials to the licensee's business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for the results obtained. The information included is not legal advice. Names in use cases have been fictionalized. Your use of the Chargeback Reversal Agreement (Stronger) template and any purchased packages constitutes acceptance and understanding of these disclaimers and terms and conditions.